Privacy policy
Last updated: February 2025
Introduction
HydroGo ("we," "our," or "us") protects your privacy. This policy explains how we collect, use, disclose, and safeguard your information when you use our website or services.
Information we collect
We collect information you provide directly to us, including:
- Name and contact information
- Service requests and booking details
- Payment information
- Communication preferences
How we use your information
We use this information to provide, maintain, and improve our services; to process transactions and send related information; to send technical and support messages; and to respond to your questions. We do not sell your personal information.
Cookies and local storage
We use minimal technical storage to provide core functionality. Our site sets a cookie (hydrogo-lang) and may store your language preference in your browser so we can show you the site in your chosen language. These are strictly necessary for the site to function and are not used for tracking.
Google Analytics
On our website we use Google Analytics to understand how visitors use our site (e.g. pages visited, general location). This helps us improve our services. Google Analytics may set cookies and collect data as described in Google's privacy policy. You can control or opt out via your browser settings or Google's opt-out tool.
Data security
We take reasonable steps to protect your information from unauthorized access, loss, or misuse.
Contact us
For questions about this privacy policy, contact us at 514-700-6731.